Policies
Refunds & digital goods
Draft for review — this text must be reviewed by qualified counsel before the store accepts live payments.
Because digital books are delivered immediately, refunds are considered case by case — for example a corrupted file, a duplicate purchase, or an edition that does not match its description.
How refunds affect access
- A full refund removes the refunded edition from your library.
- A partial refund (for example a goodwill credit) leaves access unchanged.
- A chargeback that is upheld removes access to the disputed order.
About DRM
Our files are not protected by DRM. That means you can keep them, but it also means we rely on your good faith not to share them.